Safety Guide
for Visitors Foz do Iguaçu
and the Tri-National Region

Welcome!

Here you will find safety tips for exploring the city and valuable guidance about Foz do Iguaçu and the Tri-National Region.

Safety tips
10 basic safety tips during your stay
Useful links
Check safety and immigration guidance
Emergency phone numbers
Contact information for essential emergency, health and service providers

Enjoy the Destination of the World safely

Experience Foz do Iguaçu safely by following guidance on mobility, immigration and shopping in the Tri-National Region.

In addition to the tips in this material, you can access all the websites and links indicated through the QR Code in this guide.

Seek assistance only from official visitor service agencies and institutions.

Foz do Iguaçu has a Military Police unit specialized in tourist assistance, with multilingual professionals, and maintains integration between local and border security forces, ensuring greater safety and hospitality for everyone.

10 safety tips

Safety tips for travelers and visitors in Foz do Iguaçu and the Tri-National Region.

Documents for crossing the border
Hire a Regional Tour Guide

10 safety tips

1. Licensed tour guides do not approach tourists on public roads or at the access points to the international bridges connecting Brazil with Argentina and Paraguay. Choose official operators, agencies and professionals. Use safe services such as public transportation, taxis and other options. (Law 5.155/2022)
2. Foz do Iguaçu has regulated parking in certain areas, such as downtown and near the border with Paraguay, in Vila Portes. The service is available in app stores through the Estarfi Foztrans app.
3. Download important content and media in advance. In some border areas, the mobile phone network may not work.
4. Never provide personal data to strangers, such as your accommodation address or banking information.
5. Be extra attentive in crowded places and during traffic jams, avoiding open vehicle windows and unlocked doors.
6. Check the permitted limit for bringing goods and cash into each country.  
7. Avoid carrying cash. On the street and inside vehicles, do not expose personal belongings such as wallets, bags, jewelry and cell phones.
8. Be suspicious of unusual situations to avoid falling into traps. Be aware of techniques used by scammers, such as fake banknote swaps, credit card scams, offers of goods far below market value, among others. Be wary of suspicious situations to avoid falling into traps. When in doubt, seek reliable guidance.
9. Keep copies of important documents in a safe place. Check the documentation required to cross the borders through the QR code available in this folder.
10. Stay in touch with people you trust. Always let a friend or family member know your plans and itineraries, and keep in regular contact.

Documents required to cross the border from Brazil to Argentina and Paraguay:

Valid identity document (RG) issued within the last ten years, passport or Brazilian National Driver’s License (CNH). These requirements apply exclusively to travel within the border cities (Puerto Iguazú and Ciudad del Este)
Drivers of private vehicles must have a Green Card (International Vehicle Insurance) and the Vehicle Registration Certificate (CRV) in the driver’s name or authorization from the owner. Check the legislation of each country.
Birth certificates, professional ID cards and digital documents are not accepted.

Hire a tour guide

The Municipality of Foz do Iguaçu, through the Municipal Department of Tourism, informs representatives of the tourism market at the local, national and international levels that travel organizers must hire a regional tour guide – Paraná to visit the city’s attractions,  Municipal Law 5.155 of September 13, 2022.

The objective is clear: to ensure quality, safety and appreciation of this professional, strengthening the visitor experience and consolidating the city’s image as an organized and professional tourist destination.

File your report

Report any irregularity or non-compliance with this law.

Learn more

Learn about the guide law, ask your questions and find out how to hire the Regional Tour Guide of Paraná.

Useful links

Check guidance on safety, immigration, shopping abroad and other topics.

Urgency and emergency phone numbers
Consumer and women’s protection and defense

Image: Social Communication Office of the 14th Military Police Battalion

Urgency and emergency phone numbers

Contact information for essential emergency, health and service providers.

Brazil – Foz do Iguaçu

Military Police — 190
Municipal Guard — 153
SIATE — 193
SAMU — 192
Tourist Information — 0800 045 1516
Federal Police — +55 (45) 3576 5511
Federal Highway Police — 191
PROCON — +55 (45) 99820 0235

Paraguay – Ciudad del Este

National Police — 911
Consumer Protection — +595 973 592 792
Fire Department Headquarters — 132

Argentina – Puerto Iguazú

Emergency — 911 or 107
Volunteer Firefighters — 100
Tourist Information — +54 3757 42 0800

How to seek help

If your rights are violated during your trip, file a report and contact PROCON (Brazil), Consumer Protection (Paraguay and Argentina) or the equivalent agency, providing all details. Links to the services are available through the QR Code in this guide.

Foz do Iguaçu has the Protocol No Means No which seeks to promote safer environments for women tourists, encouraging welcoming practices, prevention and rapid response in risk situations.

In case of emergency, contact the Military Police (190) or the Reporting Hotline (180).

Police Report

Citizens can file a Police Report (BO) online, without having to go to a Paraná Civil Police station*

Online Police Report

File a report now for theft, loss of documents, fraud and other cases.

Frequently asked questions

Clear up your questions about filling out the online police report

Organized by

Economic and Social Development Council of Foz do Iguaçu - CODEFOZ

Support

Foz do Iguaçu - A city that inspires and works
Itaipu Binacional, more than energy
Municipal Tourism Council - COMTUR
Iguaçu Tourism Development and Promotion Fund - FUNDO IGUAÇU